Customer-Service: Banquet managers have to interact with customers. Being friendly and courteous is needed.
Attention to Detail: Banquet captains have to keep their eyes on a lot of elements: food standards, costs, safety, etc.
Leadership: Banquet captains must be leaders, rallying their team during big events, resolving conflicts and getting the job done.
Management Skills: Banquet captains not only deal with food, they also have to deal with costs, pricing, creating work schedules and more.
Problem-Solving Skills: Dealing with employee conflict, irate customers and wrong orders is part of a banquet captain's job. Being able to come up with a solution quickly is a needed skill.
Speaking Skills: Banquet captains need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
Stamina: Banquet captains can expect long days around hot cooking elements, much of it on their feet.